What Jukeboxes Can Be Managed With Tempo?

Tempo fully supports all OS2 Virtuos and Playdiums running 2.4 or higher, and any jukebox with a JCB or JCB+ computer running Gen 3 or Gen 3...

What Dashboard features are not in Tempo?

We are working hard to migrate all of your favorite Dashboard features into Tempo, but it's still a work in progress. We will be releasing a...

What can I do on the HOME screen?

When you first log in to Tempo, the Home page is displayed. At-a-glance, you will be able to see and do the following: LIVE ROUTE:&nbs...

Where can I see which of my jukeboxes are playing music / idle / paused / turned off?

On the Home page >Live Route section, you can see how many jukeboxes are playing, idle, paused, turned off or offline. &nb...

Why do I have to reenter my credentials every time I try to log in?

Since saving passwords is a security risk, many browsers set the password saving feature to OFF by default. On an iPhone for exampl...

Is there a Tempo mobile app for my smart phone?

The great thing about Tempo is that it's a mobile-optimized website with a responsive design.  There is no need to download an addition...

Why is my active location showing up under "Unsupported or Empty Locations"?

Tempo fully supports all OS2 Virtuos and Playdiums running 2.4 or higher, and any jukebox with a JCB or JCB+ computer running Gen 3 or Gen 3...

What Browsers are Supported?

To maximize Tempo functionality and to ensure a positive user experience, please be sure to use the latest version of one of our fully teste...

What can I do in the Live Route section?

When you first log in to Tempo, the Home page is displayed. At-a-glance, you will be able to see each jukebox’s real-time status under LIVE ...

What can I do in the Overview section?

The Overview section is the new and improved Route Report! This is where you can see a snapshot of your full route, with the following infor...

What can I do in the Resources Section?

We have combined several external links into one easy place to help you get things done, fast! Our new Help > Resources Section includes ...

What is Dynamic Fast Pass & how does it work?

Since our mobile app introduced Fast Pass as a new name for the Play Next feature a few years ago, we’ve monitored the effects of the change...

Discover the Home page

Home Page Location UpdateThe Home page in Tempo is now part of the Reports section. It remains the first page you see upon signing in. This ...

Discover the Route report

Health Statuses. Health statuses quickly show which jukeboxes need attention and are based on current alerts.Use the quick filter at the top...

Discover the Revenue report

Location IDs for Easy Tracking. Each location is now assigned a unique Location ID, enabling you to track and measure its performance o...

Discover the Jukeboxes report

Jukebox Overview. This report provides a quick overview of your entire jukebox fleet.Quick Filters. Use the filters at the top to narrow dow...

Discover the Alerts report

View recent alerts. Alerts are sorted by recency, and results can be narrowed by using the date picker.Health statuses. Health status help i...

Discover the Availability Report

This report aims to help you make sure that the jukebox is available for users to play and that its online so that mobile users can connect ...