How do I make a Music Request?

If you are unable to find a certain song or album after using the Music > Favorites > Search Music > Catalog section, you can send ...

What Genres & Styles are available on TouchTunes?

Music can make or break a location's vibe.  As such, TouchTunes offers robust filtering options which allow you to block a song, album,...

How do I filter/block a song, album, artist, genre or style of music from my jukebox?

Music can make or break a location's vibe.  As such, TouchTunes offers robust filtering options which allow you to block a song, a...

Why are some songs unavailable in my Favorites and Search lists?

In our ongoing efforts to improve our music services, our team has been hard at work expanding and enhancing our music catalog. From Q4-2022...

How do I change CMP channels?

There are two ways to change the background music. You can change it at the location using the remote control or change it through Tempo.1. ...

What is 1-Credit Limiting, and how does it work?

What is the 1-Credit Limiting Feature? This feature gives you the ability to limit the number of available 1-Credit songs. Today, your “Favo...

How do I set up background music/CMP?

Background music (also called CMP or "Custom Music Programming") can be configured from the Music > Settings section....

How do I Manage my Location's Favorites / 1-Credit Songs?

First, go to the Music section and select your jukebox. Click the Search Music drop-down and select Add Music to Favorites from the Cat...

What can I do in the Favorites section?

The favorites section is where you manage your 1-Credits songs, per venue. You can view which songs are currently 1CR, move popular or reque...

What does the Quick Manage button do?

Our new Music > Favorites > Quick Manage tool was designed to help you quickly and easily manage your 1-Credit Favorites for one, seve...

How Do I Use the Play Report?

The Play report shows you play information, broken down a variety of ways. 1. You can view 1-Credit vs Multi-Credit breakdowns. This will he...