General
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What Jukeboxes Can Be Managed With Tempo?
Tempo fully supports all OS2 Virtuos and Playdiums running 2.4 or higher, and any jukebox with a JCB or JCB+ computer running Gen 3 or Gen 3...
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What Dashboard features are not in Tempo?
We are working hard to migrate all of your favorite Dashboard features into Tempo, but it's still a work in progress. We will be releasing a...
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What can I do on the HOME screen?
When you first log in to Tempo, the Home page is displayed. At-a-glance, you will be able to see and do the following: LIVE ROUTE:&nbs...
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Where can I see which of my jukeboxes are playing music / idle / paused / turned off?
On the Home page >Live Route section, you can see how many jukeboxes are playing, idle, paused, turned off or offline. &nb...
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Why do I have to reenter my credentials every time I try to log in?
Since saving passwords is a security risk, many browsers set the password saving feature to OFF by default. On an iPhone for exampl...
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Is there a Tempo mobile app for my smart phone?
The great thing about Tempo is that it's a mobile-optimized website with a responsive design. There is no need to download an addition...
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Why is my active location showing up under "Unsupported or Empty Locations"?
Tempo fully supports all OS2 Virtuos and Playdiums running 2.4 or higher, and any jukebox with a JCB or JCB+ computer running Gen 3 or Gen 3...
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What Browsers are Supported?
To maximize Tempo functionality and to ensure a positive user experience, please be sure to use the latest version of one of our fully teste...
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What can I do in the Live Route section?
When you first log in to Tempo, the Home page is displayed. At-a-glance, you will be able to see each jukebox’s real-time status under LIVE ...
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What can I do in the Overview section?
The Overview section is the new and improved Route Report! This is where you can see a snapshot of your full route, with the following infor...
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What can I do in the Resources Section?
We have combined several external links into one easy place to help you get things done, fast! Our new Help > Resources Section includes ...
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What is Dynamic Fast Pass & how does it work?
Since our mobile app introduced Fast Pass as a new name for the Play Next feature a few years ago, we’ve monitored the effects of the change...